Reflective account Essay Example | Topics and Well Written Essays - 750 words - 1

Reflective account - Essay Example First, this benefitted their company by producing quality service through their specialized skilled laborers. They gained the industry’s acclaim as the Best Large Company Apprenticeship in 2008. Because of their passion for becoming good at what they are doing, they acquired more clients in the business. I personally liked this initiative by the company because if I become part of their company one day, they would support my career and equip me with trainings that would make me an asset to their business. In terms of human resource development, A & P also shows the same level of dedication to their employees well-being. For example, many employees have been with them for the last thirty years. Nowadays, it is rare to see such cases of loyalty because competitors abound in a certain industry. In this case, it seems that A & P has been very good to its employees as well to their families because they remained to work for this company. In fact, a lot of old employees have forecas ted their retirement years with A & P. I was able to ask one of the employees and ask why they remained in this company and he just said† it’s like a family here†. Indeed, this is amazing and makes me interested to work here too. I also noticed that A & P observes strict regulations when it comes to safety. Areas are marked properly as well personal equipment that must be worn to keep them safe. Nothing is scattered that can cause accidents and every material is properly stored and labeled. Because of this, workers feel safe in their work environment and perform with their best effort. Aside from their focus on human resource development, I was impressed by how Pendennis manages its business development under the excellent leadership of Mr.Toby Allies. He is very professional in his dealings and takes the customer’s needs at heart. Even the five sectors under the sales and marketing department are very serious in taking notes of the customer’s commen ts. This just exemplifies good business practice, since they take care of their customers and make them feel valued. Many customers appreciate the ease of communication with the different departments inside the company since their needs or requests are promptly met. This shows that Pendennis is an open organization that is willing to innovate itself by meeting the expectations of its customers. Actually, they even go beyond what is asked of them because they inquire from customers what else they need. From what I saw, it must be exciting to work on one of their sectors and customize solutions that would please the customers. Likewise, it must also be satisfying to do business with this company because my demands would not just be met but also surpassed. Another surprising thing that I learned about Pendennis is that they only accept a number of projects at a time. This demonstrates their ability to focus on current projects instead of aiming to make more profit with many projects. T his may seem sort of a weakness to other companies, but I would appreciate this as a customer. This means that the company is willing to give its full attention to my needs adding more value to their service. In return, I would refer them to other businesses I know that would bring them more clients. Despite these advantages provided by Pendennis, A & P has a leverage when it comes to servicing customers overseas. The staff can travel to any